Ashok “Ash” Bagdy is a medical transcription outsourcing executive who helps direct Cameo Corporate Services, Ltd. A major area of focus for Ashok Bagdy is on the emerging speech-recognition software sphere.
One of the major areas of practical focus for speech recognition platforms is the digital assistant, such as Amazon’s Alexa, Apple’s Siri, and Microsoft’s Cortana. These provided a robust data-collection base that underpins improved transcriptions and human-like responsiveness. A recent report by Microsoft pointed to a rapid increase in smart speaker ownership, which rose from less than one-fourth to 45 percent of respondents within a one-year timeframe. Approximately 72 percent of US smartphone owners use digital assistants, while 35 percent of those surveyed reported employing voice search via smart speaker. Most common uses for humans have included searching for quick facts, asking for directions, and searching for businesses. Less common are making shopping lists and researching services and products. Only one-fourth of users employed speech recognition-based systems in making purchases or adding items to shopping carts, and even fewer employed the technology when contacting customer support and providing product feedback. Of those surveyed, 41 percent reported having concerns which center on the security of personal information and worries that someone is listening to them. A substantially larger number, 54 percent, are of the opinion that digital assistants will be able to help them make retail purchases within a five-year timeframe.
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May 2017
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