The use of speech-recognition programs in medical transcription has dramatically changed the industry. Ashok Bagdy of Tampa, Florida, notes that medical transcriptionists must focus more attention on the editing process. Today's programs are very advanced, but they are not perfect. They require humans to go back and edit out grammar mistakes and misheard words. In sum, only about 80 to 90 percent of a report might be correct after using voice-recognition software to transcribe it. Ashok Bagdy recommends several different programs to automate the medical transcription process. Programs like iChart, eScription, and M*Modal are high on his list of favorites. These platforms provide flexibility for the physicians dictating and editing their notes while striving to reduce quality assurance costs and accommodating all types of recording devices with accuracy, including smartphones. These platforms are favorites among busy physicians who like to use their smartphones to take oral notes.
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An experienced medical transcription business professional, Ashok Bagdy currently serves as the Vice President of Outsourcing Services for Cameo Corporate Services Limited. Having previously worked for Copytalk, Ashok Bagdy ensured that the company’s medical transcription work was HIPAA compliant. Since its implementation in 1996, the Health Insurance Portability and Accountability Act (HIPAA) has protected an individual’s health information through a set of requirements that dictate how the information can be used and disclosed. Designed to change as needed and as technology shifts the industry landscape, HIPAA has been expanded several times, notably through HITECH, which put additional protections on electronic information. Established as a component of the American Recovery and Reinvestment Act of 2009, the Health Information Technology for Economic and Clinical Health Act (HITECH) also increased the penalties for violations, up to $1.5 million for repeated or uncorrected issues caused by willful neglect. The act also extended strict data breach notification requirements nationwide. For example, any breach involving more than 500 patients requires that the provider notify the Department of Health and Human Services, in addition to patient notification for a breach of any size. Finally, HITECH enforces the same requirements for any business associate of a health care facility that has access to protected health information. Smile Foundation is a 10-year-old organization that works to improve the lives of children living in India. Famous Bollywood actors such as Aamir Khan, Amitabh Bachchan, and Ranveer Singh have been spotted volunteering their time at its charity events. Ashok Bagdy, an active member of the Indian community in Tampa, Florida, also enjoys working with this group. Smile Foundation focuses on youth education as a way to empower communities. Children who come from underprivileged backgrounds learn about health issues, literacy, and proper social behavior. Ashok Bagdy's generosity also supports the Smile on Wheels buses that provide medical care to Indian communities. Every month, about 1 million people receive quality medical service from the doctors who work on the bus. This system of medical delivery recently won the Modern Medicare Excellence Award from General Electric. Smile on Wheels depends on support from donations and volunteers to help residents of impoverished Indian villages. Based in Tampa, Florida, Ashok Bagdy serves as Vice President of Outsourcing Services at Cameo Corporate Services Limited, and he maintains an active presence in his community. Ashok Bagdy earned a master of science from Temple University, from which he graduated in the top 10 percent of his class. While at the university, he was a member of the table tennis club.
Table tennis, widely known as ping-pong, originated in England toward the end of the 19th century, and it is still very popular today. Table tennis clubs can be found in most cities around the United States, and many smaller businesses offer table tennis to their patrons. Here is a selection of tips for new players. 1. Watch for spin: Adding spin to the ball affects the way in which it bounces when it hits the table. To determine whether or not your opponent has given the ball spin, watch the logo on the ball. The blurrier the logo, the greater the spin. 2. Remain ready: It's easy to become distracted during table tennis. To avoid this, focus on your body position; you want to stay balanced, with your paddle ready. 3. Be patient: Many novice table tennis players lose matches because they attacked the ball too quickly. Watch the ball carefully, and wait for just the right opportunity to spike it in your opponent's court. As the head of the health care outsourcing division for Cameo Corporate Services Limited, Ashok Bagdy spends his time overseeing Cameo's outsourcing facilities in India and identifying new ways to develop and grow the business. In addition, Ashok Bagdy addresses any outsourcing problems that arise for clients.
When identifying an outsourcing firm, businesses should keep a few tips in mind. First, perform due diligence on the potential outsourcing partner. Consider the firm’s length of experience as well as its level of skill for the type of work you need done. The firm’s pricing structure and the sustainability of the relationship should also play into your selection. Once a partner is selected and before the transition is made to outsourcing your company’s services, consider drafting a detailed service level agreement, or SLA, to clearly define expectations. Lastly, make sure to calculate the return on investment the outsourcing firm delivers to assess the potential success of the relationship and the money it will save. The social venture philanthropy approach to running philanthropic organizations utilizes concepts and methods from high-technology business management and venture capital finance. One nonprofit that puts social venture philanthropy into practice is The Smile Foundation NGO, founded by corporate professionals in India. The NGO’s “soul” is its working model of social venture philanthropy. This model connects charitable giving with social investment strategies, and the goal of these efforts it to achieve sustainability and scalability. Effectively, the model has instilled in charitable organizations the need to be more accountable and has encouraged them to develop a culture of excellence and leadership.
When the Smile Foundation invests money in grassroots NGOs, it makes a long-term commitment. Furthermore, the foundation seeks to utilize broad-based strategies by working with a large number of organizations and like-minded individuals around the world. In this way, the foundation aims to maximize its reach and receive an augmented response to its initiatives. Just as importantly, the Smile Foundation looks into the outcomes of its ventures to determine which of its approaches are the most effective. Today, partly due to the Smile Foundation’s endeavors, hundreds of nonprofit projects around the world are a testament to the viability of efficient philanthropy. About the Author: Ashok Bagdy is proud to be a supporter of the Smile Foundation. He works in Outsourcing Services at the Tampa, Florida, offices of Cameo Corporate Services Limited. A successful healthcare executive and current vice president of outsourcing services with Cameo Corporate Services, Ashok Bagdy oversees areas such as client relations, business development, service delivery, and P&L. Ashok Bagdy also plays a central role in the outsourcing of medical transcription (MT) to India, which has emerged as a popular option for US companies in recent years.
Outsourcing MT to India provides a number of advantages to US health care providers. First, India has developed a large workforce of English speakers familiar with American English over the past several decades. Medical transcriptionists are fluent in English and have typically studied science at the university level. Because India is in a different time zone than the US, workers can get tasks accomplished on a convenient schedule overnight. Finally, the cost savings of using an India-based MT company can be considerable. Thanks to significantly lower wage standards in India, Indian companies can offer high-quality MT services at competitive prices. Outsourcing offers managers and owners of health care-related businesses the opportunity to streamline costs while ensuring the continuity of service needed to promote cash flow and patient fulfillment. These firms deliver extensive support and highly secure resources; to meet the same level of connectivity, availability, and productivity, health care organizations would have to hire and train numerous members of staff in multiple functions. The managed services model applies particularly well to medical transcription, which involves the conversion of voice reports by physicians to text.
Availability remains one of the strongest benefits afforded by outsourced services. When the client’s workload increases, the managed services provider shifts more staff to meet demand, whereas an individual organization might have to pay overtime or even bring on temporary employees until a rush period ends. Moreover, such providers handle all human resources and recruitment issues. They also oversee training, an important consideration in the wake of changing healthcare regulations. About Ashok Bagdy: In his capacity as the Vice President of Outsourcing Services for Cameo Corporate Services Limited, Ashok Bagdy oversees a health care outsourcing division with facilities in the United States and India. He succeeded in integrating speech recognition software to promote productivity and accuracy in his division. For more information, visit Ashok-Bagdy.com. Medical Transcription Outsourcing Creates Efficiency, Cost-Effectiveness (Part 2) By Ashok Bagdy A panel recently gathered in Silicon Valley, California, to discuss the recent gains made in speech recognition technology. Ashok Bagdy, well-versed in speech recognition’s utility in business, summarizes some of the panelists’ main points.
A scientist from Nuance, a company which licenses its voice recognition platform to Ford Motor Co. and Apple, said the technology has greatly evolved from merely understanding sound. He attributed recent gains to the ability to sift through massive quantities of data and to build models around the data. As a result, voice recognition software now often comprehends context and meaning. A representative from Ford discussed the company’s integration of voice recognition software into Ford vehicles. Called MyFordTouch, this technology enables motorists to change the radio station, control air conditioning and heating, and request directions simply by asking. Ford expects to install MyFordTouch in an estimated 13 million automobiles by 2015. Ashok Bagdy heads outsourcing services at a Florida-based company, Cameo Corporate Services Limited, where he initiated the sale of its successful speech recognition products. By Ashok Bagdy
Medical documentation is often an involved and time-consuming aspect of the healthcare industry. Though it can be viewed as an inconvenience, it is critical to the operation of any medical facility, from private practices to large-scale hospitals. In the past, practitioners have documented routines and procedures by dictating to an electronic device, such as a handheld tape recorder or telephone, whose audio content would later be translated to text by a transcriptionist. Technology emerging as early as the 1980s gave medical practitioners another option for transcription: voice-recognition software. These computer applications are designed to recognize human speech and convert it to text, abolishing the need for a human transcriber. This appears to be a cost-effective option, and with continuing software improvements such as increased accuracy, expanded vocabularies, and cross-technology integration, has grown more viable. A major drawback for practitioners transcribing in this manner, however, is its time-consuming nature. Even with improvements in accuracy, users of voice-recognition software still must account for a margin of error; the editing time required to ensure accuracy, frequently offsets the practitioners’ initial savings of time and money. With the reduced labor cost of offshore companies, outsourced medical transcription has become an increasingly popular alternative. These companies provide accurate, quick, and secure transcription and editing services, making for a cost-effective option. About the author: Ashok Bagdy successfully integrated speech recognition software into the practices of business solutions outsourcer Cameo Corporate Services Limited, where he serves as Vice President of the Healthcare Outsourcing Division. |
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May 2017
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